Refund and Returns Policy
Effective Date: December 12, 2024
At eora.site, we want you to be completely satisfied with your purchase. If you’re not satisfied with your purchase, we offer a clear refund and returns policy.
Returns
If you are not happy with your order, you may return it within 30 days of receiving the product. To be eligible for a return:
- Items must be unused and in the same condition that you received it.
- Products must be in the original packaging.
Refunds
Once we receive your returned item, we will process your refund. The refund will be credited to the original method of payment within 7-10 business days. Shipping costs are non-refundable, and the customer is responsible for return shipping fees.
Exchanges
If you’d like to exchange an item for a different size, color, or model, please contact us to arrange the exchange. Exchanged products will be shipped at no additional cost.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at info@eora.site with a photo of the damage. We will arrange for a full refund or replacement.
For more details, contact us at:
Contact Us:
Street: 4940 Wood Street, Metairie, Louisiana, United States
Phone: 985-869-7057
Email: info@eora.site
Website: eora.site